Privacy Policy

Last updated October 4, 2026

This policy explains the types of information Seranova may receive and how that information may be used to operate the storefront and fulfill orders.

Information we collect

Depending on how you use the store, Seranova may receive contact information, shipping and billing details, order information, device or browser information, and messages you send to customer support.

Payments

Checkout is hosted through EcomRoute at checkout.myseranova.com and may use connected payment processors. This storefront is not designed to store complete payment-card numbers or card security codes.

How information is used

Information may be used to process and fulfill orders, provide customer support, prevent fraud or abuse, maintain store operations, improve the shopping experience, communicate about a purchase, and meet applicable legal obligations.

Service providers

Information may be shared with service providers that support ecommerce, checkout, payments, shipping, hosting, analytics, fraud prevention, and customer communications when needed to provide those services.

Data choices & questions

If you have a privacy question or want to ask about information connected to an order, contact trueemuuu@gmail.com. We may need to verify the request before acting on it.

Business information

Seranova
Owned by: Mubarak Ali Sabakada
74 Alomar Dr, London, Ontario N6K 4X4, Canada
Email: trueemuuu@gmail.com
Phone: 704-550-7096